Terms and Conditions

Administrator

The operator of this website is the company:

Sirona, center of well-being, d.o.o.
Šmartinska cesta 106
1000 Ljubljana
Slovenia

These websites provide general information about Sirona and its services.
Since the constant development of the web requires changes to our online terms and conditions from time to time, we reserve the right to make such changes.
Last reviewed: March 2024.

Terms of use

By using this website, you agree to the terms of use.
If you do not agree to the terms and conditions, please do not use this website.
We recommend that you regularly check the Terms of Use and Privacy Policy, as we regularly change and upgrade them.

Limitation of Liability

Although we try to ensure that the information is accurate and up-to-date, we do not assume responsibility for any errors or incompleteness on the website, including inaccuracies in data, texts, image and audio material, video content, software, graphics, other content and services.
Users use the information at their own risk.

Sirona strives to provide high quality services and website operation in order to prevent viruses and abuse.
Nevertheless, Sirona does not assume responsibility for any computer viruses, problems with the equipment of users of our websites or any other damage that would arise from visiting or using the websites, except in cases where the exclusion of liability is not possible in accordance with the applicable regulations of the Republic of Slovenia.

Sirona is committed to ensuring the security and confidentiality of the data on Sirona’s websites.
In the event of loss of data or hacking into the data of users, this website assumes no responsibility.
Users access the Sirona website and its functionalities at their own risk.
Sirona shall not be liable for any damage incurred by website users or third parties as a result of accessing or using the website.

Our website may contain links to external websites.
Sirona does not check the content of these websites and assumes no responsibility for the accessibility or content of these pages.

Intellectual property rights

All information on this website is copyrighted.
It is forbidden to copy or distribute for commercial purposes without the prior permission of Sirona.
The trademarks and service marks appearing on these pages are registered trademarks of Sirona.
Sirona has the right to use them.

Privacy Policy

Compliance with applicable legislation

In accordance with the General Data Protection Regulation (EU) 2016/679 and other applicable legislation on the protection of personal data, Sirona respects the privacy of its customers and visitors and collects personal data only in accordance with applicable data protection laws.
You can read more about this in the privacy policy.
They pay special attention to protecting the privacy of the information they obtain from the users of these websites and the personal data that users provide to Sirona.
In the following, we will introduce you to the system of collection, storage, use and dissemination of personal data.

Minors

Sirona’s websites are intended for adults.
Whenever Sirona prepares online content for minors and offers products or services for use by minors, it will do so in accordance with applicable law and obtain the consent of the minor’s parents or parental responsibility holder.

Receive newsletters

On the Sirona website, you have the option of subscribing to receive e-newsletters.
By doing so, you will be regularly informed about news, offers, advantageous services, as well as events and activities related to Float Center Ljubljana.

To subscribe to the newsletter, you will need to provide some personal information, such as your name and email address.
We will process your data in accordance with the privacy policy, which means that when you place an order, you consent to this processing.
Subscribing to the newsletter on behalf of another person is not allowed.
If you suspect misuse of your data by third parties, please inform us immediately.
Despite our security measures, we are not responsible for any misuse of data by unauthorized persons.

Your rights

Through a request to info@floatcenterljubljana.si , you can request access to your personal data that we process, their correction or deletion, objection to processing or restriction of processing at any time.

You can also opt out of receiving promotional emails by simply clicking “Unsubscribe” in the footer of the email.

Changes to the privacy policy on Sirona websites

Sirona reserves the right to change the privacy policy on its websites, so we advise you to check it regularly. If we make a radical change to the privacy policy, we will publish a notice of the change on the website beforehand.

Security

Sirona uses technical and organizational security measures to protect your data from manipulation, loss, destruction or unauthorized access. Security is basically built into all systems and procedures of working with personal data databases, as we are aware of its importance.

Conditions in the booking process

The prices of the services include VAT. In case you want to change your reservation, you must notify us of the change or cancellation at least 24 hours before your appointment.

If you announce the change less than 24 hours before your appointment, you will lose the possibility of a refund or a change of date.

It is possible to change the date only once.

Terms of use of the hovering chamber

The hovering chamber can be used by all persons over 18 years of age. We also allow use by minors who have reached the age of 16 or older, but only if accompanied by a parent or guardian.

The hovering chamber may be freely used by all persons, unless:

  • are prone to very common ear infections or any diseases of the inner ear that can be irritated by water
  • They have skin rashes, injuries, wounds, athlete’s foot, colds, virus, herpes, or any other infectious disease.
  • are in the first trimester of pregnancy or have a high-risk pregnancy
  • They have uncontrolled kidney disease, heart disease, or have a pacemaker.
  • They have problems with the intestines or bladder.
  • Have uncontrolled diabetes or insulin dependence.
  • have epilepsy or other uncontrolled seizures.
  • They have panic attacks, psychosis, schizophrenia, or have been diagnosed with claustrophobia.
  • Their state of health does not allow them to tolerate the absorption of magnesium sulfate or stay in a damp or warm room.
  • have uncontrolled hypertension / high blood pressure.
In all of the above cases, and if you have any other disease that has not been mentioned above, we still recommend consulting a doctor before the visit. Especially if you are taking pills that have side effects.

Conditions for maintaining the purity of water

By signing the consent and using the chamber, you agree that in case of water contamination with any body fluids, hair dye, make-up, tanning lotions or other substances, you will pay EUR 1000 for the replacement of water, salt and thorough cleaning of the system.

You also undertake to follow the instructions, namely: remove all makeup from your face before the float therapy and shower thoroughly with body gel and shampoos before and after the float therapy.

Contact Us

In case of any questions regarding the general terms and conditions or about alleged violations or abuses of Sirona’s websites, the user can contact Sirona via e-mail at the address info@floatcenterljubljana.si or by regular mail at Sirona d.o.o., Šmartinska cesta 106, 1000 Ljubljana.
The General Terms and Conditions are written in Slovenian.
The General Terms and Conditions are published and come into force on 1. 4. 2024.